As your analog headset does not have a digital chip, the headset only plugs in your PC via Console cable (1 x 3.5 mm) or PC cable (2 x 3.5 mm).In orde...

1. All analogue headsets come with detachable PC and console cable, these cables are plugged into the left ear cup of the headset. 

This headset is compatible with PC, Mac®, PS4™, PS5™, Xbox One, Xbox Series X, and Nintendo Switch. Please note that this headset comes with Console a...

For connecting a Game Zero headset to a single stereo port you will need a PCV 05 adapter which you can find in our webstore.

For connecting a Game One headset to a single stereo port you will need a PCV 05 adapter which you can find in our webstore.

1. All analogue headsets come with detachable PC and console cable, these cables are plugged into the left ear cup of the headset. 

1. All analogue headsets come with detachable PC and console cable, these cables are plugged into the left ear cup of the headset. 

The following procedure can be used in order to uninstall the driver of the surround dongle and perform a fresh installation of the driver.

You can pair your headset with your smart phone for on-the-go use, or while you game at home to stay connected to the outside world. You can take a ca...

The four pickup patterns in B20 make it a versatile product for any streaming situation:

No sound coming through speakers / Left & Right speakers have different sound volume / Sound only comes through one speaker. Also happens in-game

1. Clear the paring list of your mobile device (forget the headset).

Note: To connect our Bluetooth headsets to a PC, we always recommend using the dongle that comes with our devices. 

When you click on the sound test icon in EPOS Gaming Suite, the application will not play any audio and it is expected behavior.

1) Uninstall the EPOS Gaming Suite.

If the GSP 670 is playing audio through USB and is also connected to the BlueTooth Dongle, Audio may be lost.   

Try to download the software with different browsers (IE, Firefox etc.). This will most likely fix the issue.