White papers

It's the smart investment for future-facing businesses. With insights from the Understanding Sound Experiences Report 2021, by IPSOS and EPOS.

EPOS, the leader in high-end audio processing, microphones, and speakers, pushes the envelope of speakerphone design with the EXPAND 80 Series. This speakerphone helps to eliminate echo and achieve best-in-class double talk performance during virtual meetings.

Their total score for the ADAPT 660 is 90.6%, which is well above industry average when compared to other premium cordless Bluetooth® UCC professional headset products available on the market

Their total score for the ADAPT 165T USB II is 84.7%, which is well above industry average when compared to other USB professional devices in its class.

No matter your industry, the competitive landscape likely looks fiercer than ever. In a world of nearly unlimited options, providing a positive customer experience (CX) is the key to turning casual shoppers into loyal brand advocates. On the other hand, if your CX is subpar, you risk driving people away and eroding your reputation.

Our new norms define work as a thing we do, no longer a place we go to, and allowing remote work is now a business necessity. The emergence of the hybrid workplace – defined as working where ever you are – in the office, at home or on-the-go, opens up a host of opportunities for employers to reshape work and bring about efficiencies that improve productivity.

EPOS, the leader in high-end audio processing, microphones, and speakers, pushes the envelope of speakerphone design with the EXPAND 80 Series. This speakerphone and microphone extension system enables conferences that connect you to your colleagues in the remote workplace, with a rich, natural conversation experience.

At EPOS, we strive to be at the forefront of what is technically possible. That’s why we are delighted to introduce our latest technological breakthrough and an industry first: EPOS AI^TM. This white paper delves deeper into Artificial Intelligence—or AI— and how we integrate it into our headphones.

For EPOS, comfort, quality and security are high priority areas. This paper addresses the security of Bluetooth® technology and the supplementary security that EPOS’ Contact Center and Office (CC&O) headsets provide.

Unified Communications technologies have transformed the corporate landscape, facilitating global communications in ways that were unimaginable just a few years ago.

This paper addresses the Specific Absorption Rate (SAR) of EPOS DECT and Bluetooth® contact center and office headsets.

The benefits of today’s open offices are multiple. They encourage a more collaborative working environment where dynamic teamwork can flourish. A quick question to a colleague across the room and an issue can be resolved there and then.

The way we work is changing rapidly. Today, work has become an activity instead of a place and the current trend towards total mobility 24/7 is having a profound effect on the way we communicate.