Genesys

About Genesys

A Natural Partnership for Improved User Experience

All EPOS USB, Bluetooth and DECT headsets, including the IMPACT SDW 5000 DECT headset series are compatible with Genesys Cloud via EPOS Manager for Windows and Mac. This ultimately provides seamless remote call control integration for joint customers and will increase customer service representatives’ productivity, flexibility as well as the ability to multitask

IMPACT products

IMPACT MB Pro 1

IMPACT MB Pro 1

Single sided BT headset

List priceMSRP 199.00$

IMPACT SC 230

IMPACT SC 230

Single-sided HS, ED

List priceMSRP 95.00$

IMPACT SC 238

IMPACT SC 238

Single-sided HS, ED, narrowband

List priceMSRP 95.00$

IMPACT SC 260

IMPACT SC 260

Double-sided HS, ED

List priceMSRP 120.00$

SC 45 USB MS

SC 45 USB MS

Single-sided HS, USB & 3,5mm

List priceMSRP 75.00$

IMPACT SC 632

IMPACT SC 632

Single-sided HS, ED, low impedance

List priceMSRP 179.00$

IMPACT SC 668

IMPACT SC 668

Double-sided HS, ED, narrowband

List priceMSRP 219.00$