Crafted for Comfort

Carefully crafted to provide an unprecedented level of comfort and agent well-being, with a lightweight but robust design to withstand daily use and soft earpads engineered for all-day wear. Help your agents stay productive and avoid fatigue.

Customer Satisfaction

Ensure excellent customer service on every call with a headset that delivers rich, natural sound no matter the level of background noise. With exceptional microphone clarity, speech-enhancing and noise-filtering technology, your agents will always be heard.

Seamless Connectivity

Connect seamlessly across all your devices – with fully compatible solutions that deliver hassle-free UC deployment and management. Analyze, manage, and update devices remotely with EPOS Manager.

Superior Customer Care

EPOS call center headsets are designed with the ultimate user experience in mind, providing exceptional comfort and crystal-clear sound quality to help you stay focused and efficient throughout your workday.

All Call Center Headsets

  • 0ab7a946-5700-4f09-91bc-90426cf6706c_45134_impact-760t_a3_3dview-remote_fullsizepng

    IMPACT 700 Series

    Ideal headset for contact centers, boasting industry-leading voice pickup, great comfort, and intuitive design for outstanding Customer Experience.

    • Industry-leading voice pickup for natural-sounding calls
    • Stay Comfortable Throughout the Day
    • Ergonomic inline controller for frictionless calls

    From MSRP 159.00$

  • 247402b9-a8ed-4a97-9e72-c594744eeeed_43660_impact-sdw-5066_a1_bshs_frontview-1_fullsizepng

    IMPACT 5000 Series

    On-ear DECT headset that connects seamlessly to all your devices

    • Experience superior EPOS sound
    • Empower your people with total flexibility
    • Increase productivity and create focus

    From MSRP 449.00$

  • 09dfc312-43e0-4416-ac61-913c78660e74_40003_impact-sc-660-anc-usb_a1_sideview_fullsizepng

    IMPACT 600 Series

    • Outstanding sound for perfect speech clarity
    • Enjoy high-quality design and craftsmanship
    • Handle calls seamlessly and conveniently

    From MSRP 179.00$

  • 2ed3f12b-f00a-4dfc-b616-750a8b3a70f4_47121_impact-460t_heroshot_fullsizepng

    IMPACT 400 Series

    On-ear wired headset to make yourself heard and keep your concentration in any work environment

    • Clear voice transmission
    • Great sound for uninterrupted focus
    • Comfortable design for all-day wear

    From MSRP 89.00$

  • 0f0b0e90-3673-4024-a145-934a64d23a74_40313_impact-d-30_a1_bshb_frontview_fullsizepng

    IMPACT D Series

    Wireless Freedom Starts Here

    • Ensure premium audio for clear calls
    • Move freely with powerful wireless reach
    • Ensure tidy desk ideal for hotdesking

    From MSRP 279.00$

  • 2bf6dc94-49c8-4f37-b93d-563529dfcf4f_40378_impact-sc-260-usb-ms-ii_a1_sideview_fullsizepng

    IMPACT 200 Series

    Maintain energy and focus with clear communication between you and your listener and enjoy robust, wired headsets with all-day comfort

    • Experience communication with clarity
    • Enjoy all-day wearing comfort
    • Benefit from robust design

    From MSRP 95.00$

  • 6da19485-9612-46ef-b592-31530fa6f9b3_49429_impact-100-ms-stereo_a3_3dview-remote-lightson_fullsizepng

    IMPACT 100 Series

    On-ear wired headset for easy enterprise deployment

    • Professional quality and affordable audio for everyone
    • Ultra-light design for all-day comfort
    • Smart buttons for effortless call control

    From MSRP 65.00$

Call center headsets

With a range of features such as noise-cancelling microphones, intuitive controls, and durable materials, our headsets are built to withstand the demands of a busy call center environment.

Discover the perfect call center headset for your needs and experience the difference with EPOS.

Which headset is the best for call centers?

EPOS offers a range of call center headsets with noise-cancellation, wireless connectivity, and more.

Find the best call center headset for you

Use our
compatibility guide

Compatibility guide

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