IMPACT 200
A fantastic entry-level headset that delivers a premium audio experience for natural-sounding conversation. Designed for comfortable all-day wear and simple call management through built-in remote on the wire.
EPOS and NICE
EPOS integrates with the NICE CXone CCaaS solution and the MAX agent interface.
EPOS integration with NICE CXone
EPOS integrates with NICE CXone through a custom workspace developed for the MAX agent interface. This is enabled by EPOS Connect and allows contact center agents, supervisors, and IT-administrators to take full advantage of the EPOS premium audio solutions.
Download the EPOS custom workspace here
More than just a headset
Plug-n-play compatibility
EPOS integrates with NICE CXone for a native experience right out of the box.
Premium audio
Premium headsets with noise-cancelling microphones provide clear, distraction-free conversations for better customer experience.
Built-in call management
Improve agent efficiency and focus with integrated call control on the headset.
EPOS software
Simplify asset management for both on-premises and work-from-home agents through EPOS Connect and EPOS Manager.
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On-ear wired headset with proximity sensor technology, and in-line call control for easy call managementIMPACT 200 
IMPACT 200 Series
Wired on-ear with easy disconnect
In busy contact centers these headsets are both reliable and user-friendly.EPOS USB Busylight 
EPOS USB Busylight
USB Busylight + Ringer
About NICE
NICE (Nasdaq: NICE) is the world’s leading provider of both cloud and on-premises enterprise software solutions that empower organizations to make smarter decisions based on advanced analytics of structured and unstructured data. NICE helps organizations of all sizes deliver better customer service, ensure compliance, combat fraud and safeguard citizens. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, are using NICE solutions.
EPOS Connect
In combination with the EPOS custom workspace for NICE CXone, EPOS Connect enables full headset call control. This improves agent efficiency and call handling time by making call management simple and intuitive.
EPOS Connect supports local device management and gives a clear overview of connected devices and their information. Easily perform firmware updates and adjust device-specific settings. Finally, EPOS Connect works in combination with EPOS Manager to help remotely manage assets for work-from-home agents.
Contact Sales
Our team is here to support you. Simply submit the form, and an EPOS expert or authorized partner will reach out to discuss your needs.
Apply for a product trial
Whether you’re evaluating the right solution or would like to test out an EPOS product, our team is here to support you. Simply submit the form and an EPOS expert or authorized partner will be in touch. Read more about terms and conditions.
Product trials are available to decision makers or those who are part of the decision-making process for companies, organizations and institutions wishing to purchase audio solutions. Submitting the request form does not guarantee inclusion in the free trial program.