IMPACT 5000 Series
DECT with super wideband
On-ear DECT headset that connects seamlessly to all your devices
Crafted for Comfort
Carefully crafted to provide an unprecedented level of comfort and agent well-being, with a lightweight but robust design to withstand daily use and soft earpads engineered for all-day wear. Help your agents stay productive and avoid fatigue.
Customer Satisfaction
Ensure excellent customer service on every call with a headset that delivers rich, natural sound no matter the level of background noise. With exceptional microphone clarity, speech-enhancing and noise-filtering technology, your agents will always be heard.
Seamless Connectivity
Connect seamlessly across all your devices – with fully compatible solutions that deliver hassle-free UC deployment and management. Analyze, manage, and update devices remotely with EPOS Manager.
Superior Customer Care
EPOS call center headsets are designed with the ultimate user experience in mind, providing exceptional comfort and crystal-clear sound quality to help you stay focused and efficient throughout your workday.
All Call Center Headsets
IMPACT 5000 IMPACT 800 
IMPACT 800 Series
Wired on-ear with ANC
On-ear wired headset with adaptive ANC and industry-leading voice pickupIMPACT 700 
IMPACT 700 Series
Wired on-ear with call control
On-ear wired headset with inline control for outstanding Customer ExperienceIMPACT 600 
IMPACT 600 Series
Wired on-ear with easy disconnect
On-ear wired headset with proximity sensor technology, and in-line call control for easy call managementIMPACT 400 
IMPACT 400 Series
Wired on-ear with ANC
On-ear wired headset to make yourself heard and keep your concentration in any work environmentIMPACT 200 
IMPACT 200 Series
Wired on-ear with easy disconnect
In busy contact centers these headsets are both reliable and user-friendly.IMPACT 100 
IMPACT 100 Series
Lightweight wired headset with mic
On-ear wired headset for easy enterprise deployment
Which headset is the best for call centers?
With a range of features such as noise-cancelling microphones, intuitive controls, and durable materials, our headsets are built to withstand the demands of a busy call center environment.
Discover the perfect call center headset for your needs and experience the difference with EPOS.
Contact Sales
Our team is here to support you. Simply submit the form, and an EPOS expert or authorized partner will reach out to discuss your needs.
Apply for a product trial
Whether you’re evaluating the right solution or would like to test out an EPOS product, our team is here to support you. Simply submit the form and an EPOS expert or authorized partner will be in touch. Read more about terms and conditions.
Product trials are available to decision makers or those who are part of the decision-making process for companies, organizations and institutions wishing to purchase audio solutions. Submitting the request form does not guarantee inclusion in the free trial program.