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IMPACT 400

Make yourself heard on any call

ANC gently blocks out noise for daily work

EPOS hybrid ANC delivers the right balance of noise reduction, ensuring quiet focus without pressure.

Share your message, not the noise

Four-microphone voice pick-up powered by AI effectively cancels voices around you, so you can take calls with confidence.

Comfortable design for all-day wear

A light design, soft noise-dampening ear pads, and padded headband let you stay in the flow as long as needed.

Advanced performance meets exceptional value

Certified for Microsoft Teams Open Office to deliver exceptional clarity and reliable performance in any environment.

Make your workday more effortless

Plug-and-play connectivity and intuitive features like lift-to-mute enhance your workflow.

Direct connection to Android devices

Plug directly into any USB-C-enabled Android device for instant calls.

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All-Day comfort and seamless productivity

Stay comfortable throughout the day with an ultralight design and compact noise-dampening ear pads. Manage calls with less effort thanks to plug-and-play connectivity and convenient features like lift-to-mute that keep you productive and in control.

Helpful features like the dedicated Teams button, busylight, and an LED mute indicator make using the headset a seamless experience.

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New Open Office

The New Open Office is whether you are in a corporate open office with people next to you in hybrid meetings and collegues chatting around the room, or in your open office space at home with the washing machine buzzing and your dog barking, surrounded by a lot of noise and sound clutter.

With so many distractions employees find it difficult to concentrate and get work done. In turn, this makes people more fatigued and less productive. Both on the A and B side of the call.

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Call center headsets

With a range of features such as noise-cancelling microphones, intuitive controls, and durable materials, our headsets are built to withstand the demands of a busy call center environment.

Discover the perfect call center headset for your needs and experience the difference with EPOS.

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EPOS Digital Solutions

Stay in control of all your devices across locations. EPOS Digital Solutions offers different tools to make the management of devices time and cost efficient.

Contact Sales

Our team is here to support you. Simply submit the form, and an EPOS expert or authorized partner will reach out to discuss your needs.

Apply for a product trial

Whether you’re evaluating the right solution or would like to test out an EPOS product, our team is here to support you. Simply submit the form and an EPOS expert or authorized partner will be in touch. Read more about terms and conditions.

Product trials are available to decision makers or those who are part of the decision-making process for companies, organizations and institutions wishing to purchase audio solutions. Submitting the request form does not guarantee inclusion in the free trial program.

Frequently Asked Questions

The IMPACT 400 Series is a range of on-the-ear USB headsets. A dual-microphone system with advanced filtering algorithms provides excellent noise cancellation for clear calls and less transmitted noise in open office environments

The single-sided busylight automatically turns red when you’re on a call to signal that you are not to be disturbed while completely invisible when not active.

It is a mute indicator. This LED turns red while your microphone is muted, reminding you to unmute yourself if needed.

The IMPACT 400 is a mid-level wired headset at an unmatched price point. It is an ultralight, non-ANC headset for office professionals and hybrid workers that delivers great voice pick-up for clear conversations. 
 
The IMPACT 800 is a high-end wired headset for UC professionals with industry leading voice pick-up, smart features and variants with hybrid adaptive ANC.
  • IMPACT 400 

  • USB-C to USB-A adapter

  • Carry bag

  • Compliance sheet & safety guide

The IMPACT 400 offers the following features:

  • Meets the Microsoft Teams Open Office specifications

  • Dedicated Teams button on the ear cup

  • Single-sided busylight

  • Integrated lightguides that are completely hidden when not lit

  • LED mute indicator on the microphone
  • Lift-to-mute: Mute your microphone by lifting the boom arm

  • Dual-microphone boom arm

  • Leatherette ear pads and headband padding for all-day wearing comfort

  • Fold-flat, ultralight design

  • USB-C to USB-A adapter

  • EPOS hearing protection

The IMPACT 400 has the following certifications:

  • Microsoft Teams

  • Google Meet

  • Google Chromebook

  • Zoom

To receive the Microsoft Teams Certification, headsets must undergo rigorous testing and validation procedures to ensure there are no connectivity or audio issues.

The IMPACT 400T headsets fully integrate with Teams* for an enhanced user experience. In addition to full call control (answer/end calls, mute, and volume up/down), you can access Teams directly by pushing the dedicated Teams button.

The following variants are Microsoft Teams certified:

  • IMPACT 460T (SKU: 1001253)
  • IMPACT 430T (SKU: 1001254)
The IMPACT 400 is designed for the New Open Office. This includes open offices or home working spaces with external distractions and ambient noise.

The New Open Office is any modern workplace that involves external noise and distractions. It could be a corporate open office with people next to you in hybrid meetings and colleagues chatting across the room.

But it may also be your office space at home with the washing machine buzzing and your dog barking, surrounded by a lot of noise and sound clutter. With so many distractions, employees may find it difficult to concentrate and get work done. In turn, this makes them more fatigued and less productive.

The IMPACT 400 is compatible with the EPOS Connect software. EPOS Connect lets you update devices with the latest firmware and personalize your audio settings for maximum productivity.

Download EPOS Connect for desktop, mobile, or web

You can purchase the following accessories:

  • IMPACT 400 ear pads (SKU: 1001387)