How is the Certification Process Completed?

The Microsoft Teams certification is a globally recognized stamp of quality that proves a commitment to keeping pace with the latest technology. To earn the certification, selected EPOS audio and video solutions go through an extensive testing process under The Microsoft Teams Devices Certification Program.

Through this program, Microsoft ensures that the selected EPOS devices meet a high standard, with high performance targets and quality metrics across the entire Teams experience. Through the certification process, Microsoft and EPOS actively work together to ensure the devices meet all certification requirements, including security, audio and video quality, Teams user experience, and accessibility.

The testing process in the Microsoft Teams Devices Certification Program is completed by an independent lab. For audio solutions, testing includes a series of end-to-end tests of the complete audio signal chain. The lab runs a variety of system tests such as Single Talk, Double talk, near and far end interrupt, latency, and HID functionality. The audio testing is completed in an anechoic chamber and a reverberant room with a battery of objective sound test and subjective listening exercises.

Video enabled devices will go through similar testing in a video lab, testing and validating the picture quality in areas like sharpness and color accuracy. After the lab tests are completed, the tested audio and video devices will go through end-user trials to ensure the best user experience before certification can be completed.