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IMPACT 400

Engineered to be heard. Designed to be used.

Outstanding voice pickup

Premium Microphone for Open Office, featuring EPOS voice pickup technology for proven voice clarity in any environment. Certified for Microsoft Teams.

Exceptional battery life you can rely on

With up to 39 hours of use and Bluetooth® Low Energy Audio, you get uninterrupted performance every day.

Built for all-day performance

A lightweight headset with intuitive call controls like lift-to-mute and down-to-answer to keep you comfortable and productive.

99% word recognition in noisy environments

Advanced voice pickup captures your speech, ensuring your message gets through to customers, colleagues, and AI agents.

Advanced hybrid ANC for fewer distractions

Powered by EPOS BrainAdapt™, hybrid ANC reduces listening effort and helps you maintain focus throughout the day.

Certified for Microsoft Teams​

The IMPACT 400 headset series (Premium Microphone for Open Office) is certified for Microsoft Teams.

 

One Series. Every Workstyle.

Designed for the modern professional, the IMPACT 400 Series delivers certified voice clarity for open offices, all-day wearing comfort, and flexible connectivity options. Choose from Bluetooth®, ANC, and wired variants to find the perfect fit for your workday.

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Outstanding voice pickup

Engineered for the open office and designed for hybrid professionals. This high-value headset combines advanced voice pickup and intelligent audio technologies. EPOS Voice™ technology ensures your speech is captured clearly, achieving 99% word recognition even in noisy environments.

That means your message gets through accurately to customers, colleagues, and AI agents. Certified for Microsoft Teams, it enables confident collaboration across calls, meetings, and AI-powered workflows.

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Built for all-day performance

Powered by EPOS BrainAdapt™, hybrid ANC helps reduce listening effort and minimize distractions, enabling greater focus throughout the workday. Combined with a lightweight design and intuitive call controls, it is built for professionals who value performance, comfort, and future-ready technology. With up to 39 hours of battery life on a single charge and Bluetooth® Low Energy Audio, it delivers uninterrupted performance and intelligent audio technologies at an exceptional value.

¿Qué es la ANC híbrida?

La ANC híbrida combina la ANC de alimentación directa, un micrófono externo con detección de ruido que detecta los sonidos ambientales antes de que lleguen a los oídos, con la ANC de retroalimentación, un micrófono interno con detección de ruido que supervisa los sonidos procedentes del altavoz.

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New Open Office

The New Open Office is whether you are in a corporate open office with people next to you in hybrid meetings and collegues chatting around the room, or in your open office space at home with the washing machine buzzing and your dog barking, surrounded by a lot of noise and sound clutter.

With so many distractions employees find it difficult to concentrate and get work done. In turn, this makes people more fatigued and less productive. Both on the A and B side of the call.

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Call center headsets

With a range of features such as noise-cancelling microphones, intuitive controls, and durable materials, our headsets are built to withstand the demands of a busy call center environment.

Discover the perfect call center headset for your needs and experience the difference with EPOS.

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Soluciones digitales de EPOS

Mantén el control de todos tus dispositivos en cualquier lugar. Las soluciones digitales de EPOS ofrecen diferentes herramientas para que la gestión de los dispositivos sea eficiente en cuanto a tiempo y costes.

Contactar con ventas

Nuestro equipo estará encantado de ayudarle. Solo tienes que enviar el formulario y un experto de EPOS o un socio autorizado se pondrá en contacto contigo para hablar de tus necesidades.

Solicitar una prueba de producto

Tanto si estás evaluando la solución adecuada como si te gustaría probar un producto EPOS, nuestro equipo está aquí para ayudarte. Solo tienes que enviar el formulario y un experto o socio autorizado de EPOS se pondrá en contacto contigo. Obtenga más información sobre los términos y condiciones.

Las pruebas de productos están disponibles para los responsables de la toma de decisiones o para aquellos que forman parte del proceso de toma de decisiones de empresas, organizaciones e instituciones que deseen comprar soluciones de audio. El envío del formulario de solicitud no garantiza la inclusión en el programa de prueba gratuito.

Responsable de ventas EMEA

Frequently Asked Questions

The IMPACT 400 Series is a range of on-the-ear USB headsets. A dual-microphone system with advanced filtering algorithms provides excellent noise cancellation for clear calls and less transmitted noise in open office environments

The single-sided busylight automatically turns red when you’re on a call to signal that you are not to be disturbed while completely invisible when not active.

It is a mute indicator. This LED turns red while your microphone is muted, reminding you to unmute yourself if needed.

The IMPACT 400 is a mid-level wired headset at an unmatched price point. It is an ultralight, non-ANC headset for office professionals and hybrid workers that delivers great voice pick-up for clear conversations. 
 
The IMPACT 800 is a high-end wired headset for UC professionals with industry leading voice pick-up, smart features and variants with hybrid adaptive ANC.
  • IMPACT 400 

  • USB-C to USB-A adapter

  • Carry bag

  • Compliance sheet & safety guide

The IMPACT 400 offers the following features:

  • Meets the Microsoft Teams Open Office specifications

  • Dedicated Teams button on the ear cup

  • Single-sided busylight

  • Integrated lightguides that are completely hidden when not lit

  • LED mute indicator on the microphone
  • Lift-to-mute: Mute your microphone by lifting the boom arm

  • Dual-microphone boom arm

  • Leatherette ear pads and headband padding for all-day wearing comfort

  • Fold-flat, ultralight design

  • USB-C to USB-A adapter

  • EPOS hearing protection

The IMPACT 400 has the following certifications:

  • Microsoft Teams

  • Google Meet

  • Google Chromebook

  • Zoom

To receive the Microsoft Teams Certification, headsets must undergo rigorous testing and validation procedures to ensure there are no connectivity or audio issues.

The IMPACT 400T headsets fully integrate with Teams* for an enhanced user experience. In addition to full call control (answer/end calls, mute, and volume up/down), you can access Teams directly by pushing the dedicated Teams button.

The following variants are Microsoft Teams certified:

  • IMPACT 460T (SKU: 1001253)
  • IMPACT 430T (SKU: 1001254)
The IMPACT 400 is designed for the New Open Office. This includes open offices or home working spaces with external distractions and ambient noise.

The New Open Office is any modern workplace that involves external noise and distractions. It could be a corporate open office with people next to you in hybrid meetings and colleagues chatting across the room.

But it may also be your office space at home with the washing machine buzzing and your dog barking, surrounded by a lot of noise and sound clutter. With so many distractions, employees may find it difficult to concentrate and get work done. In turn, this makes them more fatigued and less productive.

The IMPACT 400 is compatible with the EPOS Connect software. EPOS Connect lets you update devices with the latest firmware and personalize your audio settings for maximum productivity.

Download EPOS Connect for desktop, mobile, or web

You can purchase the following accessories:

  • IMPACT 400 ear pads (SKU: 1001387)