Customer Case: delaware
delaware has provided its employees with about a thousand ADAPT 600 headsets. The goal is to increase their concentration levels and guarantee their privacy – and that of its customers – in open workspaces.
Profile
delaware is a global ICT company that supports its customers with their organisational and digital transformations, and employs a thousand consultants.
"We discovered that the EPOS product range offered great value for its price, we did not hesitate for a moment. The initial reaction of our people was already positive and it got even better during the COVID-19 crisis, when they discovered that the ADAPT 600 Series is also very suitable for filtering out domestic noises – like children playing, etcetera."
Philippe Tollenaere
- Manager and Team Lead of the IT Service Desk - Delaware
The challenge
The Belgian branch of delaware, a global ICT company that supports its customers with their organisational and digital transformations,
employs about a thousand consultants. When they are not helping their customers on-site, the consultants tend to work from delaware’s offices
in Kortrijk, Ghent, Antwerp, Lummen or Waver – all of them contemporary open workspaces.
Not surprisingly, several employees turned to the
company’s management for a way to help them concentrate better, and to make phone calls more agreeable and more private – not only for
themselves, but for their customers as well.
The solution
The Belgian branch of delaware, deliberately
chose open workspaces for all of their offices at
the time. This offers several benefits, but clearly
it can also be very challenging, mainly when many
people are making calls simultaneously.
Philippe Tollenaere, Manager and Team Lead
of the IT Service Desk at delaware, eventually
selected the wireless ADAPT 600 Series from
EPOS. ADAPT is a product line of excellent,
versatile, and stylish products for busy
professionals
ADAPT 600
List priceMSRP 439.00€