IMPACT 400 - Making calls using the headset

The following functions depend on the connected device.

To make calls via the computer, install a softphone (VoIP Software) or ask your admin for support.

The Busylight LED lights up red as long as you are in a call or there is a call on hold.

Making a call

Initiate the call on your connected device.

The Busylight LED lights up red as long as you are in a call.

Indications of an incoming call

When you receive a call, you hear a ring tone. If you do not wear the headset, the flashing Busylight LED indicates the incoming call.

Accepting a call

You can accept a call by

  1. tapping the hook button or
  2. moving the boom arm down

Rejecting a call

You can reject a call by pressing the Hook button for 2 seconds.

Putting a call on hold (pause)

Double tap the Hook button to put a call on hold or unhold the call.

Ending a call

Tap the Hook button to end the call or end the call via your connected device.