According to the 2019 Sennheiser study, ‘The way we work’, 72% of employees working in contact centers and open plan offices use a headset every day. And 40% report using their headset for more than four hours every day. It follows that the right choice of connectivity between your employees’ EPOS headsets and their phones or other devices, or to your company’s Unified Communications solution, has implications for employee performance and company results.

The global migration to the hybrid workplace marked a dramatic change in the way we work. EPOS is ready for that change and has responded by expanding its ADAPT range of premium versatile headsets with the new ADAPT 100 Series. This stylish, comfortable headset supports flexible working styles whether in or out of the office, and most importantly can activate your full potential wherever you work.

Every business owner knows that improving efficiency is a reliable way of creating growth. Furthermore, making business decisions informed by an up-to-date overview is vital to being more efficient.

As hybrid working is becoming more relevant than ever before, communications security is growing increasingly important. Are you aware of how secure your calls are?

With the recent certification of the ADAPT 360, ADAPT 460 and ADAPT 560 headphones, EPOS now offers a wide range of ADAPT headsets certified for Google Meet and Google Voice. This gives business professionals a great selection of premium audio products to choose between as they prepare to excel for another day in the hybrid workplace.

With businesses growing increasingly international and workforces moving remote, the need for superior audio experiences has increased, and with 2020 pushing fast forward on remote working, the focus this year has been on supporting professionals working from home. Having already won two prestigious awards in 2020 for its outstanding performance, the ADAPT 660 headset continues the winning streak — being awarded the NiKKTech Golden Award.

Just like the world of work, education has changed dramatically since the introduction of social distancing. Both teachers and students alike have had to adapt to the new reality of distance learning and find new ways to connect, communicate and motivate. The classroom has become virtual and new tools and resources are being utilized to ensure learning continues. So how have things changed for teachers, students and education professionals and how can we work towards the best educational experience in this new reality?

At EPOS our vision has always been to unleash human potential by perfecting audio experiences. Our sound engineers spend thousands of hours in specialist sound laboratories developing unique audio technologies and paying close attention to all the small but important details that enable user performance. Our users are at the heart of everything we do and it’s for this this reason that two of the premium headsets from our ADAPT range – the ADAPT 560 and the ADAPT 660 – have both won two prestigious awards during 2020 for superior design and product excellence. Furthermore, The IMPACT SC 660 was also selected as one of the winners of the 2020 Contact Center Technology Award presented by TMC. The awards just keep on coming!

Google offers solutions in every area of our lives that needs organizing and optimizing – not least when it comes to communication and collaboration. Google Meet is a secure, easy-to-use video conferencing solution that helps all kinds of people from students to professionals connect, communicate and collaborate. EPOS collaborated with Google Cloud to certify a range of EPOS audio devices that are now certified for Google Voice and Google Meet – helping to enhance virtual learning and remote working.

EPOS is delighted to announce yet another award for the ADAPT 560 wireless headset! This time awarded for excellence by TMC with a Communications Solutions Products of the Year Award – proving that the ADAPT 560 is a winner not just among the versatile professionals it was inspired by, but also both comms and tech insiders.

DECT technology is now a popular standard for wireless voice communication due to the superior call clarity and mobility it offers modern professionals. As DECT devices use their own frequency band, they can be used alongside Bluetooth® devices and Wi-Fi without interference. Updating your communication systems to the DECT standard can therefore have significant advantages in today’s workplace. But there are various considerations you must investigate before moving forward with your decision.

There’s a lot of hype around artificial intelligence and its applications within technology. It is often misunderstood; Are we talking autonomous machines that think for themselves? Or an application that with huge amounts of data and computing power can be taught to “think” and perform tasks on their own. The latter is understandably closer to the truth and this blogpost seeks to roll out clearly what Artificial Intelligence or AI is, and how EPOS engineers have developed EPOS AI™ to create an optimized audio experience for its headset users.

The development of the ADAPT 400 Series completes the ADAPT Line range with the first-ever in-ear, neckband headset from EPOS. But what makes the ADAPT 400 Series unique and why is choosing the right ear tips so vital for clear communication and your hearing?

Bad audio is bad business. That is the inescapable conclusion of our latest study—together with global leader in market research Ipsos—on the current state of audio communication in the modern work environment. But here’s the good news: the solution to bad audio as it relates to work is clear and easy to integrate into your everyday (work) routine.

In today’s new reality of the remote workplace teamwork is a number one priority. Now more than ever effective collaboration is essential for your company’s success. The great news is that the recently launched ADAPT headsets from EPOS are now certified for Microsoft Teams. The certified products include the ADAPT 360, ADAPT 460T, ADAPT 560 & ADAPT 660, all making it even easier to collaborate with your team through one of the world’s most effective collaboration tools.

The “Red Dot” is a prestigious award for high design quality. This sought after, world renowned design award is only given to outstanding products. We are delighted to announce that this year the independent jury, made up of international experts from all sectors of the global design industry, awarded a Red Dot to the ADAPT 560 headset.

Working from home can present many challenges if you’re not used to it. Achieving the same level of focus as in an office can be tough. Suddenly lacking the physical presence of your team can result in a lack of collaboration, making it difficult to navigate and prioritize tasks.

From the lower Palaeolithic to the late Neolithic, key periods of prehistoric human culture take their names from the sites of ancient tool production.