Wednesday, April 29, 2020 : EPOS, the premium audio brand belonging to the Demant Group, announced today that its wired IMPACT headsets have been fully certified for Microsoft Teams. This provides professional users with premium audio solutions that enhance the Teams experience.
EPOS announced today that a firmware upgrade is now available for its IMPACT line of wired headsets, previously certified for Skype for Business, enabling certification for Microsoft Teams. The EPOS IMPACT line is designed for an exceptional customer experience. Its portfolio of high-end audio tools ensures optimal comfort, effortless call control, and rich, natural sound – all powered by reliable, intelligent technology that filters out unwanted noise, enhances sound quality, and improves efficiency.
The Teams certification update offers all the existing benefits of the Skype for Business certification and includes enhanced Teams features. Users can now receive notifications and switch directly to notifications within Teams. A green activity LED on the headset now provides notifications for missed calls, voicemails, or the start of meetings. Pressing the answer button opens the application, taking the user directly to the relevant notification: missed calls, voice calls, or meetings.
Existing users of a wired IMPACT product simply need to perform a firmware update via the EPOS Connect client application to upgrade their devices for full Teams functionality. Alternatively, IT managers can use EPOS Manager – a free, cloud-based IT management tool – to deploy the firmware update company-wide for all IMPACT headset users from a central location. This gives them complete control over the company's audio devices.
New wired devices certified for Microsoft Teams include:
The IMPACT 600 series comprises premium wired headsets designed specifically for discerning professional users in contact centers and offices who demand exceptional audio performance. IMPACT 600 series headsets deliver outstanding sound in premium, durable designs. All headsets are equipped with an ultra noise-canceling microphone for incredibly precise and clear communication. Furthermore, users benefit from a comfortable, all-day fit thanks to leatherette ear cushions and a stylish design crafted from reliable, long-lasting materials.
The IMPACT 200 series is a popular line of wired headsets and has proven itself a long-standing favorite among professional users in contact centers, offices, and unified communications environments. Featuring EPOS Voice™ technology, noise-canceling microphones, and a lightweight, ergonomic design for all-day use, an IMPACT 200 series headset delivers crystal-clear communication.
and lasting user comfort, which is crucial for every task at hand. Acoustic foam ear cushions with a soft leatherette covering ensure all-day comfort. The CircleFlex™ dual-hinged ear cup system adapts perfectly to the user's ears.
The IMPACT 100 series was specifically designed as a deployment-friendly solution for businesses transitioning from traditional telephony systems to unified communications. Featuring EPOS Voice™ technology and noise-canceling microphones, the IMPACT 100 series ensures natural, clear communication. The devices also boast an ultra-lightweight design and comfortable details such as the comfortable acoustic foam ear cushions.
Modern styling and superior sound quality: The IMPACT 40/70 series also allows for a flexible entry into the UC environment. EPOS Voice™ technology and noise-canceling microphones ensure crystal-clear communication, complemented by instant-fit features and a selection of acoustic foam ear cushions and soft leatherette covers for all-day comfort. The series offers a variety of product options, providing mobility and flexibility, and enabling the rapid, sustainable implementation of UC solutions.
Theis Moerk, Vice President of Product Management at EPOS, comments: “We are delighted that the wired headsets in the IMPACT line are now fully certified for Microsoft Teams. These devices are designed to increase productivity and efficiency and also ensure an excellent customer experience. The Teams integration makes a significant contribution to this.”
Ilya Bukshteyn, Partner Director, Microsoft Teams Devices, at Microsoft Corp., adds: “Our collaboration with EPOS enables us to offer our joint customers, professional users in contact centers and offices around the world, the best possible audio quality for calls and meetings in Microsoft Teams. We are pleased that EPOS wired headsets are now certified for Microsoft Teams and support extensive integration with Teams – and thus seamless communication and collaboration.”
Learn more about the IMPACT line here .
Learn more about EPOS and Microsoft Teams here .