If you are experiencing the following symptoms when you use your headset with a Nintendo Switch, please try the steps below:

The software for the PC 363D is no longer being updated due to the fact that the headset has been completely phased out for quite some time now.

For warranty replacement of PC 38 and Pc 38 X headsets, we request the customers to contact DROP support https://helpdesk.drop.com/hc/en-us/categories...

The EPOS H3 Hybrid gaming headset provides wired connectivity with USB/console cables and simultaneous Bluetooth® connectivity. An adjustable headband...

1) Download our freeware program EPOS CONNECT on a Windows based PC and follow the installation instructions.2) After you successfully installed the p...

1.Plug in your GSX 1000 or GSX 1200 Pro and wait for Windows to automatically install the device (wait for approx. two minutes).

GSP 370 headset- Firmware update.

Designed for the competitive eSports arena, the GSX 1200 PRO audio amplifier features a groundbreaking 7.1. Virtual Surround Algorithm. Experience Sur...

The reason why GSP 670 headset is detected as GSA 70 in a Windows is GSP 670 headset is connected to a windows PC via GSA 70 dongle, it is detected as...

The following procedure can be used in order to uninstall the driver of the surround dongle and perform a fresh installation of the driver.

Designed primarily for gaming, the GSX 1000 audio amplifier features a Binaural Rendering Engine. The groundbreaking 7.1 Virtual Surround Algorithm wa...

Try to download the software with different browsers (IE, Firefox etc.). This will most likely fix the issue.

Below you can find common troubleshooting steps for analog gaming headsets with a removable cable.

Check connections to the PC and the headset. Check that the volume control on the headset is not turned all the way down. Check that the right audio d...

You can connect the dongle e. g. to your PC, Nintendo Switch™, PS4™ or Android™device. Upon arrival the dongle is already paired with the earbuds.1 Op...

The following procedure can be used in order to uninstall the driver of the GSX Series and perform a fresh installation of the driver.

To power on the headset, press and hold the power button for 2 seconds. The LED will flash green three times. To power it off, simply press and hold t...