H6PRO Open
Support & accessories
We have decided to gradually wind down our Gaming headset portfolio during 2024 to increase focus on Enterprise Solutions business.
Support & accessories
Support & accessories
Support & accessories
Support & accessories
Support & accessories
Support & accessories
If you cannot download Surrond dongle from your webpage, try to download the software with different browsers (IE, Firefox etc.). This will most likel...
Please check the following:
The noise cancellation effectiveness of the headset, is directly linked to the distance between the microphone and the audio source. Try and put the m...
If you turn the volume on your headset all the way up, some customers will hear a small hiss. This is what we call the noise floor, and is related to ...
This is a mistake we have seen a few times. It usually comes up if 1 of 2 things happen. Either the plug connecting the headset with the cable is not...
1. All analogue headsets come with detachable PC and console cable, these cables are plugged into the left ear cup of the headset.
The GSP 350 and GSP 550 comes with the possibility of exchanging cables. With the UNP Console Cable the GSP 350 and GSP 550 will work with the PS4. Pl...
Check connections to the PC and the headset. Check that the volume control on the headset is not turned all the way down. Check that the right audio d...
The goal is to provide the most natural sound stage possible. We believe that we achieve this through a balance between highs, mids and lows.
Microphone is too quiet / dull / has bad voice quality
Try to download the software with different browsers (IE, Firefox etc.). This will most likely fix the issue.
Our noise-cancellation microphone works in a way that it is extremely good in isolating outside noise when the position is right.
The following procedure can be used in order to uninstall the driver of the surround dongle and perform a fresh installation of the driver.
1. All analogue headsets come with detachable PC and console cable, these cables are plugged into the left ear cup of the headset.
The closed acoustic version of H6PRO has a sleeker design and slimmer headband redesigned for improved comfort and aesthetics. The microphone is no...