Upon arrival, the dongle is already paired with the earbuds. In case you reset yourpaired device list, please follow the instructions below.

You can connect the dongle e. g. to your PC, Nintendo Switch™, PS5™ or Android™device. Upon arrival the dongle is already paired with the earbuds.

If the GSP 670 is playing audio through USB and is also connected to the BlueTooth Dongle, Audio may be lost.   

The origin of a mobile phone is that of being a voice-based communication device. Therefore, support of Bluetooth headsets has been a core feature on ...

Note: To connect our Bluetooth headsets to a PC, we always recommend using the dongle that comes with our devices. More information on this can be fou...

The closed acoustic version of H6PRO has a sleeker design and slimmer headband redesigned for improved comfort and aesthetics. The microphone is no...

Procedure 1: 

The H3PRO Hybrid headset utilizes a radio system which allows both Bluetooth™ and proprietary wireless communications (such as to our H3PRO Dongle).  ...

If you cannot download Surrond dongle from your webpage, try to download the software with different browsers (IE, Firefox etc.). This will most likel...

1. Try to insert the dongle to other USB ports. If it is connected via unsupported third-party devices such as USB hubs, docking stations or port repl...

H3PRO Hybrid headset and dongle are paired with each other and audio works fine on the PC, but the Gaming Suite doesn't detect the headset as paired a...