B20 - Troubleshooting
Please follow these steps:
1) Make sure that B20 speakers are selected as default device in both Playback and Recording menu in Windows sound settings.
2) Unplug and plug the 3.5mm jack that connects the headset to the B20.
3) Check if B20 is recognized in EPOS Gaming Suite and the device is in latest firmware version.
4) Adjust the equalizer settings in EPOS Gaming Suite.