Troubleshooting GSP 300 Series
Below you can find common troubleshooting steps for the GSP 300 Series.
1. Test different jack connectors if you have a front/back panel on your PC, as sometimes the problem resides with the connector itself.
2. Please test the headset on a different device, as it can be easier to determine whether the issue is caused by the headset, or if the problem is the device the headset is connected to.
3. The headset is an analog headset, therefore, it connects to your motherboard via plug-and-play. Please check if you have installed necessary drivers for your onboard sound card.
4. A lot of newer motherboards come with software to control the audio settings. Check these settings out and see if they can improve your experience with the headset.