IMPACT SD 30 HS
Support & accessories
IMPACT DW Pro 2 HS
Support & accessories
IMPACT SDW 10 HS
Support & accessories
IMPACT SD 10 HS
Support & accessories
IMPACT DW Pro 1 HS
Support & accessories
IMPACT SDW 60 HS
Support & accessories
D 10 HS
Support & accessories
IMPACT DW Ofiice HS
Support & accessories
IMPACT SDW 30 HS
Support & accessories
IMPACT SD 20 HS
Support & accessories
CC 550
Support & accessories
IMPACT MB Pro 1
Support & accessories
IMPACT SDW 5063 - US
Support & accessories
OR 10 HS, US
Support & accessories
IMPACT SC 30 USB ML
Support & accessories
IMPACT SC 60 USB ML
Support & accessories
CC 520
Support & accessories
IMPACT DW Pro 2 ML - US
Support & accessories
Changing the rechargeable battery of your DECT headset
All of our DECT headsets contain a rechargeable lithium polymer battery. With time and use, this battery will degrade, and after 2 to 4 years, it may ...
Performing a factory reset with your DECT headset
A factory reset can be a helpful step if you are experiencing any issues with your headset.
Using your DECT headset for media playback (auto audio)
When your DECT base station is connected via USB you can also use the headset for media playback. The auto audio function determines how your headset ...
Experiencing an Echo with your DECT headset and deskphone
This issue is usually caused by the microphone gain being set too high causing side tone, echo, and distortion in the call.
Wired headsets and explanations
Our wired headsets come in several different series and with almost all possible connectors to ensure that we have the right headset for you.
DECT - constant beeping noise/ringtone in the headset when using the HSL 10
If there is a constant noise in the headset, which appears to be triggered by high pitch sounds, and a handset lifter is currently being used, it's mo...
Can I connect a mobile device to a wired USB headset?
If your mobile device has a USB-C port, you can connect a wired USB headset to it with the EPOS USB-C Adapter (article number 507281).
Pairing ADAPT 360
The headset complies with the Bluetooth 5.0 standard. Bluetooth devices need to support the “Hands-Free Profile” (HFP), the “Headset Profile” (HSP), “...
Pairing the ADAPT 460
The headset complies with the Bluetooth 5.0 standard. Bluetooth devices need to support the “Hands-Free Profile” (HFP), the “Headset Profile” (HSP), “...
Using conference mode
Conference mode allows you to connect up to four headsets to one base station, allowing four people to participate on the same call. This is convenien...
Pairing the ADAPT 560
The headset complies with the Bluetooth 5.0 standard. Bluetooth devices need to support the “Hands-Free Profile” (HFP), the “Headset Profile” (HSP), “...
Pairing the ADAPT 660
Whenever pairing a headset, the first step is to place the headset into pairing mode. Once the headset is in pairing mode, you will need to follow the...
Pairing the MB 660
Whenever pairing a headset, the first step is to place the headset into pairing mode. Once the headset is in pairing mode, you will need to follow the...
Pairing the MB Pro
Whenever pairing a headset, the first step is to place the headset into pairing mode. Once the headset is in pairing mode, you will need to follow the...
Turning on/off the ADAPT 460
Wearing the ADAPT 360
For good sound quality and best possible wearing comfort, adjust the headset.
Resetting and clearing the list of ADAPT 660
To perform a factory reset with the ADAPT 660, please take the following steps:
Resetting and clearing the pairing list of the MB 660
To perform a factory reset with the MB 660, please take the following steps: