EPOS and Cisco Partnership Enhances the Customer Experience
EPOS Offers Full Webex Support
We are pleased to announce that EPOS products now have interoperability with Webex. With this addition, EPOS now supports both Cisco solutions: Webex and Cisco Jabber.
The combination of EPOS audio products and Webex is perfect for hybrid work. Together, they help enhance team performance through secure and inclusive collaboration software combined with excellent audio that ensures everyone is heard.
Interoperability with Webex by Cisco and Cisco Jabber
Our close partnership with Cisco now allows a wide range of EPOS products to be interoperable with Webex. This includes the premium EXPAND 80 series as well as ADAPT 100, 200, and 600 series and IMPACT 100 and 600 series of headsets, both wired and wireless.
Interoperability with Cisco Jabber includes EXPAND 20 series and IMPACT 100, 200, 600, and SD.
Supported Products with Webex
The following EPOS models have been tested to provide interoperability with Webex enabling call control capabilities:
IMPACT 600 IMPACT 100 
IMPACT 100 Series
On-ear wired headset for easy enterprise deployment
ADAPT 600 
ADAPT 600 Series
Over-ear, Bluetooth® headset for maximum concentration
ADAPT 200 
ADAPT 200 Series
ADAPT 100 
ADAPT 100 Series
Make an impression with the wired ADAPT 100 Series. Look good with a minimal design and experience EPOS stereo sound for calls and multimedia.
EXPAND 80 
EXPAND 80 Series
Unite colleagues with a premium, scalable Bluetooth® speakerphone for up to 16 in-room participants to empower collective performance across locations.
Compatible Products with Cisco Jabber and Desk endpoints
The following EPOS models have been tested to provide interoperability with Cisco Jabber
IMPACT 600 IMPACT 600 Series
IMPACT D 
IMPACT D Series
Wireless Freedom Starts Here
IMPACT DW 
IMPACT DW Series
IMPACT 200 
IMPACT 200 Series
Maintain energy and focus with clear communication between you and your listener and enjoy robust, wired headsets with all-day comfort
IMPACT 100 IMPACT 100 Series
On-ear wired headset for easy enterprise deployment
IMPACT MB Pro 
IMPACT MB Pro Series
EXPAND 20 
EXPAND 20 Series
Enjoy excellent conferencing with a portable wired speakerphone solution. Simply plug-and-play, wherever you want to work.
ADAPT Presence Grey 
ADAPT Presence Grey Series
For excellent audio and voice clarity, demand a headset that keeps your work on the move – around the office, in the car and outdoors.
Webex Call Control Interoperability
In most cases, EPOS users will no longer require any additional downloads to have full call control interoperability with Webex. They simply need to install a newer version of Webex (which includes the EPOS plugin).
The following call control functionality is supported:
- Answer, end, and reject call
- Mute and unmute call
- Three-way call
- Dual softphone usage
- Webex space meeting
Users who have installed Cisco Jabber or Webex do not need EPOS Connect to have call control functionality on their EPOS products.
Note: In more complex cases, the EPOS Connect software may still be required. You can always contact EPOS support for more information.
About Webex by Cisco
Webex is a leading UC platform for small businesses and enterprises. Webex offers secure, cloud-based team collaboration and supports a broad range of call control functionalities. The solution is aimed primarily at the education, healthcare, government, and finance sectors.
Webex for education offers a high level of security and keeps student data private in compliance with FERPA and COPPA. Webex supports a virtual classroom experience, letting participants schedule online classes, provide course materials, and capture on-demand recordings.
Webex for financial services provides uncompromised security with strong encryption that meets the most stringent security requirements.
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