BTD 800 - Using a dongle

The EPOS BTD 800 is a USB dongle which is used to ensure a strong and stable Bluetooth connection between our Bluetooth headsets and your PC or laptop. EPOS always recommends to use our dongle when using a headset with a softphone running on your computer, even if your computer has built-in Bluetooth.

Do I need to use a dongle?

EPOS always recommends using our dongle if you wish to use a Bluetooth headset with your PC. There are three main reasons for this:

1) Our dongles have all the correct profiles.

Your laptop or PC may have internal Bluetooth, but very often the specific Bluetooth profiles required for the correct functioning of our headsets are not present.

2) We can't guarantee the quality of the Bluetooth in other devices.

Your laptop may have internal Bluetooth, but we can't control the signal strength or quality.

3) Our headsets have been tested extensively with our dongle.

This means that you can rest assured that everything will work as expected, and if you have any difficulties, we can help you through step-by-step.