H6PRO Closed
beca2f5e-1513-40c6-9a54-0116bee3406f_39219_h6pro-closed-green_fullsizepng

H6PRO Closed

Support & accessories

  • Perfect Acoustic Seal
  • Lift-to-mute Microphone
  • Nonstop Comfort for Long-wear Gaming
H6PRO Open
d6c55bf9-cf86-46e6-ac14-74b9ad78857d_39218_h6pro-open-black_fullsizepng

H6PRO Open

Support & accessories

  • Expansive Soundstage with Lifelike Audio
  • Detachable Magnetic Microphone
  • Nonstop Comfort for Long-wear Gaming
H6PRO Open
7ac9b44d-40af-4423-b803-b8edc95ebc61_39221_h6pro-open-green_fullsizepng

H6PRO Open

Support & accessories

  • Expansive Soundstage with Lifelike Audio
  • Detachable Magnetic Microphone
  • Nonstop Comfort for Long-wear Gaming
H6PRO Open
6ca97f11-77d4-400c-8075-b34020db73e5_39222_h6pro-open-white_fullsizepng

H6PRO Open

Support & accessories

  • Expansive Soundstage with Lifelike Audio
  • Detachable Magnetic Microphone
  • Nonstop Comfort for Long-wear Gaming
H6PRO Closed
8557da66-87eb-4554-a9ef-c9e965256586_39217_h6pro-closed-black_fullsizepng

H6PRO Closed

Support & accessories

  • Perfect Acoustic Seal
  • Lift-to-mute Microphone
  • Nonstop Comfort for Long-wear Gaming
H6PRO Closed
dae8b5cb-3980-44c9-86bb-c12b19f13c78_39220_h6pro-closed-white_fullsizepng

H6PRO Closed

Support & accessories

  • Perfect Acoustic Seal
  • Lift-to-mute Microphone
  • Nonstop Comfort for Long-wear Gaming
  1. GSP 500/GSP 600 - Cannot download Surround dongle

    If you cannot download Surrond dongle from your webpage, try to download the software with different browsers (IE, Firefox etc.). This will most likel...

  2. GSP 500/GSP 600 - Crackling / popping sound

    Please check the following:

  3. GSP 500/GSP 600 - Problems with Microphone

    The noise cancellation effectiveness of the headset, is directly linked to the distance between the microphone and the audio source. Try and put the m...

  4. GSP 500/GSP 600 - Small Hiss when no Audio is playing

    If you turn the volume on your headset all the way up, some customers will hear a small hiss. This is what we call the noise floor, and is related to ...

  5. GSP 500/GSP 600 - Sound missing in either left or right ear cup

    This is a mistake we have seen a few times. It usually comes up if 1 of 2 things happen. Either the plug connecting the headset with the cable is not...

  6. GSP 600 Noise Cancellation

    Our noise-cancellation microphone works in a way that it is extremely good in isolating outside noise when the position is right.

  7. GSP 670 - Package contents

  8. GSP 670 - Switch off the headset

  9. GSP 300 series - Basic troubleshooting

    1. All analogue headsets come with detachable PC and console cable, these cables are plugged into the left ear cup of the headset. 

  10. H6PRO and GSP 600 - Differences

    The closed acoustic version of H6PRO has a sleeker design and slimmer headband redesigned for improved comfort and aesthetics. The microphone is no...

  11. GSP 670 - Communication channel not working

    1) Uninstall the EPOS Gaming Suite.

  12. GSP 670 Audio, Pairing and connection issues

    If the GSP 670 is playing audio through USB and is also connected to the BlueTooth Dongle, Audio may be lost.   

  13. GSP 670 - Replacing the ear pads and cover plates

  14. GSP 670 - Verifying the remaining battery power

  15. GSP 670 - How to handle calls

  16. GSP 670 - How to update the firmware

    Download EPOS Gaming Suite from our website.

  17. GSP 670 - How to re-connect and wake up the headset from sleep mode

  18. GSP 670 - How to turn on the headset and about auto connect feature