If the GSP 670 is playing audio through USB and is also connected to the BlueTooth Dongle, Audio may be lost.   

1. Check if the cable is fully plugged into the left ear cup, as sometimes the cable is not entirely in the connector, this way we ensure long-term st...

When you click on the sound test icon in EPOS Gaming Suite, the application will not play any audio and it is expected behavior.

1) Uninstall the EPOS Gaming Suite.

If you turn the volume on your headset all the way up, some customers will hear a small hiss. This is what we call the noise floor, and is related to ...

H3 Hybrid can be connected to a Bluetooth device via Bluetooth and to a Gaming console via 3.5 mm jack. The H3 Hybrid can deliver two simultaneous aud...

1. Clear the paring list of your mobile device (forget the headset).

Note: APO is the Audio Processing Object and provides the audio effects in the PC environment opposed to in the device.

1) How do I get the most out of my new GSX 300 external soundcard?

You can pair your headset with your smart phone for on-the-go use, or while you game at home to stay connected to the outside world. You can take a ca...

For the optimal audio experience and the most comfortable fit, try out each size ofour custom-designed eartips. Check for your left and right ear sepa...

Check connections to the PC and the headset. Check that the volume control on the headset is not turned all the way down. Check that the right audio d...