EPOS Software Support

Checking if device is default

Step 1

  • Make sure device is inserted and powered on.

Step 2

  • Open Windows sound settings

Step 3

  • Select control panel

Step 4

  • Make sure your devices are set as default

(If your product has multiple devices, please refer to the user guide)

Removing old USB drivers

Remove USB drivers

  • Some PC’s may have issues with USB drivers.
  • We recommend to try and uninstall all old drivers if possible.
  • The tool USBDeview makes this process easier.

Download the tool here: https://www.nirsoft.net/utils/usbdeview.zip

  1. Open USBdeview.exe as admin.
  2. Sort devices by Vendor ID
  3. Select all devices with Vendor ID 1395.
  4. Click the trashcan near top left corner to uninstall.
  5. Restart PC.
  6. Unplug and replug your device.