Genesys

About Genesys

A Natural Partnership for Improved User Experience

All EPOS USB, Bluetooth and DECT headsets, including the IMPACT SDW 5000 DECT headset series are compatible with Genesys Cloud via EPOS Manager for Windows and Mac. This ultimately provides seamless remote call control integration for joint customers and will increase customer service representatives’ productivity, flexibility as well as the ability to multitask

IMPACT products

IMPACT SC 232

Single-sided HS, ED, low impedance

MSRP 80.00£

IMPACT SC 268

Double-sided HS, ED, narrowband

MSRP 100.00£

IMPACT SC 632

Single-sided HS, ED, low impedance

MSRP 130.00£

IMPACT SC 635

Single-sided HS, 3,5mm

MSRP 115.00£

IMPACT SC 668

Double-sided HS, ED, narrowband

MSRP 165.00£

IMPACT SDW 5011

3-in-1 HS with DECT dongle

MSRP 259.00£

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