EPOS and Cisco Partnership Enhances the Customer Experience

EPOS Offers Full Webex Support

We are pleased to announce that EPOS products now have interoperability with Webex. With this addition, EPOS now supports both Cisco solutions: Webex and Cisco Jabber.

The combination of EPOS audio products and Webex is perfect for hybrid work. Together, they help enhance team performance through secure and inclusive collaboration software combined with excellent audio that ensures everyone is heard.

Interoperability with Webex by Cisco and Cisco Jabber

Our close partnership with Cisco now allows a wide range of EPOS products to be interoperable with Webex. This includes the premium EXPAND 80 speakerphone as well as most of the ADAPT and IMPACT series of headsets, both wired and wireless.

Compliant Products

The following EPOS models have been tested to provide interoperability with Webex and Cisco Jabber, enabling call control capabilities:

ADAPT 160 USB II

ADAPT 160 USB II

Stereo UC optimized headset

List priceMSRP 55.00£

EXPAND 80

EXPAND 80

BT Speakerphone

List priceMSRP 569.00£

ADAPT 165 USB II

ADAPT 165 USB II

Stereo UC optimized headset

List priceMSRP 70.00£

ADAPT 660

ADAPT 660

BT ANC Headset w/ Dongle & Case

List priceMSRP 349.00£

IMPACT SC 635 USB

IMPACT SC 635 USB

Single-sided HS, USB & 3,5mm

List priceMSRP 150.00£

IMPACT SC 665 USB

IMPACT SC 665 USB

Double-sided HS, USB & 3,5mm

List priceMSRP 180.00£

EXPAND 80 Mic

EXPAND 80 Mic

Expansion microphone

List priceMSRP 159.00£

ADAPT 230

ADAPT 230

Bluetooth mono headset with dongle

List priceMSRP 135.00£

ADAPT 231

ADAPT 231

Bluetooth mono headset USB-C dongle

List priceMSRP 135.00£

ADAPT 260

ADAPT 260

Bluetooth stereo headset with dongle

List priceMSRP 139.00£

ADAPT 261

ADAPT 261

Bluetooth stereo headset USB-C dongle

List priceMSRP 139.00£

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Webex Call Control Interoperability

In most cases, EPOS users will no longer require any additional downloads to have full call control interoperability with Webex. They simply need to install a newer version of Webex (which includes the EPOS plugin).
The following call control functionality is supported:

  • Answer, end, and reject call
  • Mute and unmute call
  • Three-way call
  • Dual softphone usage
  • Webex space meeting

Users who have installed Cisco Jabber or Webex do not need EPOS Connect to have call control functionality on their EPOS products.

Note: In more complex cases, the EPOS Connect software may still be required. You can always contact EPOS support for more information.

About Webex by Cisco

Webex is a leading UC platform for small businesses and enterprises. Webex offers secure, cloud-based team collaboration and supports a broad range of call control functionalities. The solution is aimed primarily at the education, healthcare, government, and finance sectors.

Webex for education offers a high level of security and keeps student data private in compliance with FERPA and COPPA. Webex supports a virtual classroom experience, letting participants schedule online classes, provide course materials, and capture on-demand recordings.

Webex for financial services provides uncompromised security with strong encryption that meets the most stringent security requirements.