Warranty portal

Check your product's warranty status with our warranty validator.

I need to check multiple devices

I know when I bought this item

How to find the device ID on your product

Warranty policies

Check the warranty policy for your specific country.

Go to warranty policies

Frequently asked questions

Submit a warranty claim

Before submitting a warranty claim, check our Knowledge Base for troubleshooting articles for resolving the issue.

If the problem continues despite completing the recommended troubleshooting steps, we encourage you to contact our support team. This will allow us to investigate the matter further and provide a suitable resolution in accordance with our warranty policy.

To begin the process, please ensure you have all relevant documentation and details ready, including any photos or descriptions of the issue. Our team is here to support you every step of the way.

Contact support

Warranty portal

Warranty policies

Frequently asked questions

What is covered by the warranty?

How long is the warranty period?

Why does Support ask me to troubleshoot the issue before replacing the product?

Why are photos required when requesting a replacement for cosmetic defects?

Why do I need to provide a proof of purchase?

Will the replacement product be the same model as the defective one?

How long does it take to receive a replacement product?

Can the warranty be transferred to another person or company?

Are gifts covered under warranty?

Can you repair my product?

Can I get a refund for my product?

Submit a warranty claim