IMPACT 500 - Pairing the headset with your Bluetooth devices

To transmit data via Bluetooth, you first have to pair your headset to a wireless device. The delivered dongle is already paired with the headset.

The headset can save up to eight paired devices. If you pair the headset with a ninth device, the device with the oldest activity in the pairing list will be overwritten. If you want to re-establish a connection with this device, you have to pair it again.

The headset can be connected to two of the paired devices at the same time. You can only connect another device by disconnecting one of the already connected devices.

NOTE: The headset complies with the Bluetooth 5.3 standard. Bluetooth devices need to support the "Hands-Free Profile" (HFP), the "Headset Profile" (HSP), "Audio Video Remote Control Profile" (AVRCP) or the "Advanced Audio Distribution Profile" (A2DP).

Pairing the headset via Bluetooth with a mobile device

  1. Move the Power slider to the center to switch the headset on. The LED Flashes 3 times green. Move the Power slider in the direction of the Bluetooth icon and hold it until the LED alternately flashes blue and red (pairing mode).
  2. Search for Bluetooth devices and select EPOS IMPACT 500 to establish the connection - see instruction manual of your mobile device. Once the headset is paired with the mobile device, the LED flashes blue 3 times and switches off.

NOTE: To cancel pairing, move the Power slider in the direction of the Bluetooth icon shortly.

Pairing the headset via Bluetooth with a Windows 11 PC

Some Windows 11 PCs offer a native Bluetooth connection with a good sound quality. This allows to connect the headset and the PC directly without a dongle.

To pair the headset via Microsoft Swift Pair:

  1. Disconnect the USB cable or the dongle from your PC.
  2. Open "Bluetooth and other device settings" in Windows and activate Bluetooth.
  3. Activate "Device settings" > "Show notifications to connect using Swift Pair".

4. Put your headset into pairing mode: Move the Power slider to the center to switch the headset on. The LED flashes 3 times green. Move the Power slider in the direction of the Bluetooth icon and hold it until the LED alternately flashes blue and red (pairing mode).

If you do not see the Swift Pair notification on the screen when you put your headset into pairing mode, pair it manually by adding the headset in the Bluetooth Devices settings via the "Add device" button.

5. Click on "Connect" in the popup notification in the lower right corner of your screen. The voice prompt "Pairing successful" is announced in the headset. The LED flashes blue 3 times and switches off. The notification "Your device is ready to go" appears.

NOTE: To cancel pairing, move the Power slider in the direction of the Bluetooth icon shortly.